For over 70 years, Rolland’s Jewelers has helped our customers celebrate life’s special moments. As a family owned independent jeweler, our store offers fine quality diamonds, jewelry, and watches at outstanding values. Rolland’s quality fine jewelry is selected from only the finest designers in the world, and our buyers continuously look for new fashions and ideas. Each sales associate is professionally trained to provide our customers with a high level of customer service. Our mission is to give the most professional and thorough presentation in regards to our customer’s jewelry needs and desires.
The Rolland’s Experience
The Rolland’s experience includes our on- site state of the art shop that provides high quality jewelry and watch repair service. For your convenience, many items are expertly repaired while you wait. Our professional service also includes custom designs and restyling by our European craftsman for that one of a kind look.
We are honored by the many referrals we get from our loyal customers that respect our honesty and integrity. Our customers appreciate our commitment to fashionable and fine quality jewelry complemented by friendly service. Our team looks forward to becoming the family owned jeweler you can trust.
Education: Undergraduate in Business Administration, University of Wisconsin; diamond grading courses from Gemological Institute of America
Years in Jewelry Industry: 35 years
Years at Rolland’s: Ken, along with his father, purchased Rolland’s Jewelers in 1980 because of his strong attachment to the jewelry industry.
The Whole Package: “My goal is to have every customer completely satisfied with their experience at Rolland’s. It’s important to me that our customer receives a quality product at a great value backed by excellent customer service.”
Education: Graduate Gemologist Degree, specializing in diamonds & gemstones, Gemological Institute of America
Years in Jewelry Industry: 30 years
Years at Rolland’s: 25 years
Knowledge is Power: “As a buyer, I listen to what our customers are looking for. This is vital information that we use in purchasing our exclusive designs from around the world. For me, it’s all about the customers. I want them to know everything about the jewelry that interests them before they buy it. A knowledgeable customer is a satisfied customer. That’s what it’s all about.”
Education: Gemological Institute of America
Years in Jewelry Industry: 20 years
Years at Rolland’s: 20 years; AnneMarie became the manager of Rolland’s in 2011
No Exception: “Everything about Rolland’s is exceptional: our unique styles, our friendly service, and a staff that takes pride in the company they represent.”
Years in Jewelry Industry: 4
Years at Rolland’s: 4
Go Illinios: Marlee is a recent graduate of the University of Illinois at Urbana-Champaign.
Home Sweet Home: Marlee has a strong desire to make sure all customers are happy and satisfied with their experience. “I want people to want to come back – and that they feel like they’re at home here.”
Life in Addition to Rolland’s: If it involves physical activity, Marlee’s there! She loves to work out, go hiking, and do outdoor activities. You’ll also find her reading a good book in her spare time.
Years in Jewelry Industry: 16
Years at Rolland’s: 5
Certified: Lynne holds certifications from Gemological Institute of America as well as the Diamond Council of America.
Bling Bling: While she adores all of the wonderful designer brands in the store, Lynne especially loves to show off Rolland’s exquisite diamond collection.
Life in Addition to Rolland’s: Lynne enjoys being with her family, reading, and being near the water.
Years in Jewelry Industry: 15 years
Years at Rolland’s: 10 years
Fashionista: Veronica has a keen eye for fashion, which is reflected in her ability to provide excellent customer service.
For Life: Veronica believes that a satisfied and happy customer is a customer for life. “Every client is my best client.”
Education: Bachelor of Science in Business Administration, Wright State University
Years in Jewelry Industry:10 years
Years at Rolland’s: 4 years
Family Values:Susan loves that Rolland’s is family owned, and she is proud of all the top notch brands in the store.
Life in Addition toRolland’s: You can catch Susan spending time with her family or reading.
Years in Jewelry Industry: 34 years
Years at Rolland’s: 16 years
She Holds the Key: “Making sure each customer is pleased with their experience at Rolland’s is the key to our success. Having a family owned store that can design exactly what the client wants is an added bonus. Exquisite and unique: that’s Rolland’s Jewelers!”
Bangkok to NYC: Trained at Asian Institute of Gemological Science in Bangkok as well as the Fashion Institute of Technology in NYC. He’s taken additional courses in platinum fabrication and identifying & classifying colored stones. His specialties include working with platinum and diamond and stone setting of all kinds.
Family Business: Growing up in the jewelry industry, Mike’s been in the jewelry industry for 41 years. He is a 3rd generation gold and platinum smith.
Years at Rolland’s: Mike joined the Rolland’s team in July 2014.
From Scratch: His favorite part of the job is creating things from scratch with his own hands.
Life outside of Rolland’s: Mike came to Chicago from Idaho with the intention of buying a sailboat to enjoy on Lake Michigan for Chicago’s summertime. During that time he met a girl and she convinced him to stay!
Education: Bachelor of Arts in Finance, Carthage College .
Years at Rolland's: 3.5 Years
Years at Rolland's: Jennifer joined the Rolland's team in May 2016.